1. Right to know the medical fees or charges in advance.
2. Right to be treated with dignity and respect.
3. Right to receive quality healthcare services.
4. Right to confidentiality and privacy.
5. Right to be informed about their health condition, treatment options, and risks.
6. Right to consent to or refuse treatment or investigation.
7. Right to access their medical records.
8. Right to raise concerns or complaints.
9. Right to culturally sensitive care.
10. Right to know the name and rank of staff providing services.
11. Patients and their carers/representatives have the right to be informed about complaint procedures.
